FREQUENTLY ASKED QUESTIONS
Your prices are so low, are your sunglasses authentic?
All of the sunglasses for sale at EyeSave.com are 100% authentic. We do not sell counterfeit merchandise.
EyeSave.com offers name brand sunglasses at 20-70% below retail. Thesavings realized by doing business over the Internet are passed alongto our customers. EyeSave.com has quickly become one of the largestE-tailers of name brand Sunglasses because of our huge selection, lowprices, and unsurpassed customer service.
How much is shipping and handling?
CLICK HERE to get to our shipping rates table
Do you offer express shipping?
Yes. However, if you are only given the option of Standard shipping during checkout it means that this item is on route to us and not available for express shipping. It will still be delivered within the 3 - 5 days as listed. If you need a pair of glasses rushed to you please click the "Live Help" tab in the lower right corner of your screen and we'll be glad to help you find something that is in stock for immediate delivery.
Can I have my order shipped to an APO/FPO address?
Yes. Please enter "APO" or "FPO" in the "City" field during checkout. In the "State" drop down menu choose the appropriate "Armed Forces" region where the recipient is stationed: "AA" for recipients stationed in the Americas; "AE" for recipients stationed in Europe, Canada, Africa, or the Middle East; and "AP" for recipients stationed in Asia or the Pacific.
Do you charge state sales tax?
We only charge sales tax for orders shipped to Colorado and New York.
Do the sunglasses on your website come with cases?
Yes, every pair of sunglasses on our website comes with the original manufacturer's hard case or cloth pouch.
How do I know if the sunglasses will fit?
In general, the shape of your sunglasses should contrast with the shape of your face. For example, square faces look best wearing oval or round sunglasses that soften the angles. In general, small faces look good with smaller styles and especially frames that wrap and are not too wide. Larger faces look best with larger, more oversized frames. If you unsure about your face shape, simply trace around your face from a photograph, and use it as a guideline. See our guide below and find your face shape!
What power do I need, when buying reading glasses?
To find your power, please right click on the image below, save it to your computer, print and follow the instructions.
What do the 3 numbers mean with regard to eyeglass frame size?
The 3 numbers represent the eye, bridge and temple length in mm. Thesenumbers are found on the inside of all eyeglass frames. See chartbelow...
Do you do RX lenses?
Yes! We have large selection of designer eyeglass frames available with your prescription. You will be asked for your RX info when you add to cart. At this time we do not offer RX lenses for sunglasses.
What is my Pupillary Distance (PD) and how do I measure it?
Pupillary distance (PD) is the distance between your pupils in millimeters. When we fabricate lenses according to your unique prescription we need your PD in order to align the optical center of the lenses with your eyes. Optometrists/opticians often will not write your PD on your prescription even though they have it - if you've been fitted for frames this is a measurement they keep on file. If you plan on getting a fresh eye exam just make sure to ask your examining optician to measure your PD, it's that simple. You may also measure your PD yourself using our online PD tool.
I returned my merchandise, when will I receive my credit?
EyeSavewill credit your credit card account once the items are received.Please allow 10-14 days for credit to be given. Every credit card hasdifferent posting cycles; please allow 1-2 billing cycles for yourcredit to appear on your statement.
How do I return merchandise to EyeSave?
Please see return info in the RETURNS section of our website
Does EyeSave.com offer an Affilate Program?
Yes.EyeSave.com offers an affiliate program via Commission Junction. To joinour affiliate program and start earning $ for every sale you send ourway simply CLICK HERE to fill out an application.
Does EyeSave.com offer futher discounts for purchases of large quantities?
Wholesale inquiries and further information on quantity discounts can be found by emailing us here.
Do you have a GLOSSARY OF LENS COLORS AND DECRIPTIONS?
Yes, Click here for a complete list of lens color and material decriptions
What are POLARIZED sunglasses?
Polarizedsunglasses offer extra protection against glare and harmful ultravioletrays. Please see the picture below. With polarized lenses the sun glareis reduced so you can see the sunny snow covered mountain. Polarizedsunglasses also eliminate annoying windshield sun glare. They alsoelimate sun glare from water so you can see the plants and fish underwater, which make them the ideal choice for fishing. Maui Jim,Costa Del Mar, Revo, Peppers and Nautica are brands that offer a complete line of polarized sunglasses.